Privacy Policy

Timber Design + Build ("we," "us," or "our") operates the website timberdesignbuild.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information when you visit our Site or engage our services.

Information We Collect

Information You Provide

When you contact us through our website forms, by phone, or by email, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Project details you share with us (property address, project type, budget range, timeline)
• Any other information you voluntarily provide in correspondence

Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device and browser information (browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see "Cookies" section below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate about potential or active projects
• Provide estimates, design services, and construction services
• Improve our website, content, and user experience
• Send project-related communications (we do not send unsolicited marketing emails)
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website, managing client communications, or providing services (e.g., web hosting, analytics, CRM systems). These providers are contractually obligated to protect your information.
• Professional partners involved in your project (e.g., architects, engineers, subcontractors) only as necessary to perform work you have engaged us to do, and only with your knowledge.
• Legal authorities when required by law, court order, or governmental regulation.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Analyze website traffic and usage patterns (Google Analytics or similar)
• Remember your preferences
• Measure the effectiveness of our content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms, material suppliers, industry organizations). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at hello@timberdesignbuild.com or call (845) 500-3002.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Timber Design + Build

168 Mt. Zion Road

Marlboro, NY 12542

Email: hello@timberdesignbuild.com

Phone: (845) 500-3002